Business problems
A great business that's hard to find
Many businesses are known only by word of mouth. Without a complete page that search engines can read, people nearby who are looking for you won't find you.
Common causes
- Incomplete business profile.
- No catalog, or one without photos and prices.
- Category and service coverage not set.
The impact
- New customers depend on personal referrals.
- Potential buyers pick businesses with more complete info.
- Your business doesn't come up when people ask Conex AI.
Common mistakes
What often makes this problem come back
A bare-bones profile
A profile without photos, opening hours, and a description loses out to more complete businesses. Fill in every tab in Profil Bisnis (Business profile).
Categories that are too broad
Your categories and services decide which requests are matched to you. Choose the ones that match what you actually sell.
Coverage that's too wide
Coverage beyond what you can actually serve makes requests hard to fulfill. Set it to the area you really serve.
Expecting instant results
Search engines take time, and rankings can't be guaranteed. Focus on a complete, up-to-date profile and catalog.
How to solve it
Fix it step by step in Conex Bisnis
Menu names match the business.conex.chat dashboard (in Indonesian). Steps marked Pro require the Pro plan.
- 1
Complete your Profil Bisnis (Business profile): category, address and location pin, opening hours, photos, and description.
- 2
Fill your catalog in Produk & Jasa (Products & Services) with clear photos and prices.
- 3
Set your service coverage in Profil Bisnis (Business profile), such as a radius or by city.
- 4
Apply for business verification in the Verifikasi (Verification) menu.
- 5
Share your conex.chat/b/business-name link and post on Status regularly.
7-day plan
One small step every day
One step a day so it's easy to roll out with your team. Day one can start on the Free plan.
- Day 1
Complete your identity
In Profil Bisnis › Info bisnis (Business profile › Business info), fill in your name, tagline, logo, cover, and business description.
- Day 2
Choose categories
In Profil Bisnis › Kategori & layanan (Business profile › Categories & services), choose the categories and services that fit best.
- Day 3
Pin down your location
In Profil Bisnis › Lokasi & jangkauan (Business profile › Location & coverage), make sure your address and location pin are correct, then set your service coverage.
- Day 4
Fill in your catalog
Add products or services in Produk & Jasa (Products & Services) with clear photos and prices.
- Day 5
Accept AI requests
In Profil Bisnis › Permintaan AI (Business profile › AI requests), make sure your business accepts quote requests from Conex AI, and set a daily cap if needed.
- Day 6
Apply for verification
Apply for business verification in the Verifikasi (Verification) menu.
- Day 7
Share and post
Share your profile link on your social media, then post your first Status for followers.
- After that
Move on to the next problem
Keep the habits that work, then pick another problem you still feel.
Business check-up
Features used
Learn about the feature
Get found by buyers
Free profile & catalog on Conex and Google, plus Conex AI recommendations.
Learn more FreeCatalog & ordering options
Products, services, variants, and promos with ordering options that fit your business type.
Learn more FreeBusiness Status
24-hour posts for followers, with action buttons and AI writing.
Learn more FreeReviews & complaints
Reply to reviews, handle complaints within 48 hours, warranty claims.
Learn moreBefore vs after
What changes
Free vs Pro
Features for this problem by plan
Free No time limit
Pro Everything in Free, plus
- You can solve this on the Free plan
Good to know
- Google rankingPages are built to be easy for search engines to read, but rankings are decided by Google and can't be guaranteed.
FAQ
Questions about this problem
Does it cost anything to appear on conex.chat?
No. Public profiles and catalogs are free for every business.
Will I show up on the first page of Google?
That can't be guaranteed. Pages are built to be easy for search engines to read, and a complete profile helps.
What difference does verification make?
Verified businesses get a badge on their profile and are prioritized when quote requests are matched.
See also
Related solutions & problems
Show up on Google & Conex (local SEO)
Profile & products indexed by Google, category & city pages, Conex AI.
See solution Business sizeSolo business
Run it yourself: Free plan, WhatsApp via QR scan, AI bot, from your phone.
See solution IndustriesHome services
AC service, renovation, and cleaning that come to your customer's home.
See solutionOrders get lost in chats
Orders are copied from chat onto paper or a spreadsheet, then get missed or mixed up.
See how to fix itFix this problem starting today
Register for free with your WhatsApp number, then follow the 7-day plan above.
