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Bos AI

An AI manager that works while you rest

Every night, Bos AI reads the day's data, reviews your bots and staff, writes lessons for the bots, sets daily targets for each staff member, and flags issues like disconnected channels or chats without an owner. In "Saya setujui dulu" (I approve first) mode, every suggestion waits for your decision.

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Plan
Pro
In the dashboard
Bos AI
Bos AI page with decision mode options and the list of bots and teams it oversees
Sample screen with illustrative data.

What it is

Bos AI

An AI supervisor that reviews your bots' and staff's performance every night, then prepares lessons, targets, and alerts for you to decide on.

Who it's for

  • Owners who don't have time to read every chat
  • Businesses with several bots and CS or sales staff
  • Managers who want data-driven daily targets
  • Sales teams whose pipeline is getting busy

What you get

Bos AI in Conex Bisnis

Reviews bots & staff

Assessments based on real data, including staff response times.

Lessons for the bot

The best answers are suggested as new bot knowledge.

Daily targets

For example, "reply to chats that are still waiting" for each staff member.

Escalation

Disconnected channels, a bot that's down, or chats without an owner are flagged to the owner.

Stalled deals

Suggests a follow-up or a new owner for stalled deals.

Ask the Boss

Ask about how your business is doing and get answers from your own data.

Good to know

  • CreditsEach review uses AI credits.
  • ReportsReports are sent as dashboard notifications. Reports via WhatsApp aren't available yet.
  • CustomersBos AI never replies to customers.

How it works

Step by step in the dashboard

Menu names match business.conex.chat (in Indonesian).

  1. 1

    Turn it on in the Bos AI menu

    Give it a name, choose the decision mode, and set the daily review time, ideally when the store is closed.

  2. 2

    Let the nightly review run

    The Boss reviews your bots and staff using the day's data, including late replies and deals that have gone quiet too long.

  3. 3

    Review lessons for the bot

    Suggested lessons on knowledge, style, processes, or restrictions are approved or rejected before the bot uses them.

  4. 4

    Review decisions for the team

    Daily targets, coaching notes, and follow-up suggestions for stalled deals wait for your approval.

  5. 5

    Set chat assignment rules

    For example, new leads get a bot reply first, high purchase intent goes to a human sales rep, complaints go to senior CS, and overnight leads become sales targets for the next morning.

  6. 6

    Ask the Boss

    Ask questions about how your business is doing and get answers from your own data.

Key settings

Decision mode
"Saya setujui dulu" (I approve first), or automatic: decisions take effect right away and can be undone.
Daily review time
Choose the time; the default is 02:00.
Late chats
How many minutes before a chat counts as a late reply.
Stalled deals
How many days without activity before a deal counts as stalled.
Active lesson limit per bot
When it's full, the oldest lessons are archived automatically so the bot doesn't get confused.
Notes for staff
Send coaching notes and targets to staff as notifications.

Limits & rules

Plan
Pro plan only. Bos AI stays off until the Owner or an Admin turns it on.
Credits
Each review uses AI credits. If there aren't enough credits, the review doesn't run.
Daily summary
Summaries are sent as dashboard notifications; delivery via WhatsApp isn't available yet.
Behind the scenes
Bos AI never sends messages to customers.
Deals
Follow-up or owner-change suggestions for deals require Pipeline.

Use cases

Used across many businesses

Workshops

The Boss notices many tire price questions being handed to staff, then suggests a pricing lesson based on a senior mechanic's answers.

Auto repair & automotive solution

Property

Deals that have been quiet for more than three days are flagged to the owner, along with a suggested follow-up or a new owner.

Property solutions

Restaurants & cafés

A daily target of "reply to chats that are still waiting" is sent to the morning-shift admin as a notification.

Restaurant & café solution

Integration with other features

Works together with other features

AI bot & knowledgeApproved lessons go straight into the bot's knowledge.Sales pipelineStalled deals are read from the pipeline, complete with follow-up suggestions.Chat assignment & teamsThe Boss's chat assignment rules work alongside teams and chat owners.NotificationsDaily summaries, targets, and coaching notes are sent as notifications.

Problems it solves

This feature helps when…

No visibility into team performance

The owner can't tell who is slow to reply or which deals are stuck.

See how to fix it

Forgetting to follow up with prospects

Interested buyers never get contacted again.

See how to fix it

Customers keep asking the same things

Prices, location, and how to order are asked again and again, then answered by hand one by one.

See how to fix it

WhatsApp number keeps disconnecting

The WhatsApp connection drops or the number gets restricted, and customer chats don't come in.

See how to fix it

FAQ

Bos AI FAQ

Does Bos AI change settings on its own?

Not in "Saya setujui dulu" (I approve first) mode. Every suggestion waits for your approval. There's also an automatic mode if you choose it.

Which plan includes Bos AI?

The Pro plan. Bos AI stays off until you turn it on.

Does Bos AI read staff's private chats?

Bos AI reads business chats and sales data in Conex Bisnis, not chats outside Conex.

When does the review run?

Every night at the time you choose, 02:00 by default. You can also start a review manually from the Bos AI page.

What are lessons for the bot?

Suggestions for new knowledge, language style, processes, or restrictions, drawn from how your staff answer. Once approved, the bot uses them right away.

Can Bos AI be turned off?

Yes, anytime from the Bos AI settings. Existing history and decisions are kept.

Do staff get feedback from Bos AI?

If the setting is turned on, coaching notes and targets are sent to staff as notifications.

Related

Related features & solutions

Free

Reports & summaries

Daily summaries, chats per channel, order reports with CSV.

Learn more FreePro

AI bot & knowledge

How the bot answers: rule order, knowledge, testing, learning.

Learn more Pro

Sales pipeline

Deals from chat, stage presets, automations, kanban & table views (Pro).

Learn more Teams

Business owners

Daily summaries, order reports, Bos AI, roles & permissions.

See solution

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