Hotels & lodging

Room reservations, straight from chat

Guests choose their dates on the calendar, the number of guests, and an available room. Full or closed dates can't be selected, and the cancellation policy is shown before guests book.

List your business for free See pricing

Listed in the Conex app under the Travel category.

Hotels

HCHotel CendanaConex Chat · WhatsApp

Do you have a deluxe room for 2 people, October 24 to 26?

AI botYes, it's available. Please choose your dates on the reservation calendar. Check-in starts at 14:00.

I've booked it. Could I get a room on a higher floor?

Your teamNoted. See you on the 24th.

Oct 24–26 · 2 nightsDeluxe · 2 guests · Moderate policy

Illustration with sample data

Real challenges

What often happens without a system

Checking availability by hand

Admins have to check for vacant rooms every time a guest asks.

Double bookings

The same room gets booked twice because it's recorded in different places.

Unclear cancellation rules

Guests and managers disagree about cancellations.

Before vs after

What changes with Conex Bisnis

Before With Conex Bisnis

Room availability checked by hand for every inquiry.Guests see the availability calendar and pick their own dates.

Rooms double-booked because they're recorded in different places.Availability is rechecked when the guest books.

Cancellation rules explained over and over in chat.The cancellation policy is shown before guests book.

Questions about facilities come in late at night.The AI bot answers questions about facilities, check-in times, and location anytime.

Solutions

Business features prepared for this business type

Room reservations
Request quotes & negotiate
Discounts, promos & vouchers
Multi-branch
KasirXpert & Halobengkel integration

Can be turned on or off anytime in the Fitur Bisnis (Business features) menu.

From the customer's side

How customers find you and order

Your business shows up in the Conex app, where people search, ask, and order through chat.

Sample flow

From the first chat to completion

Illustrated flow with sample data.

1
The guest asks a question or opens the reservation calendar directly
2
The guest chooses dates, room, and number of guests
3
The reservation comes in with a clear cancellation policy
4
The guest arrives, then leaves a review

BMBengkel Maju JayaUsually replies in about 10 minutes

Hi, can you service my Avanza's AC on Saturday? And check the refrigerant too.

Sure. Here's the quote 🙏

Quote

Car AC serviceRp250.000

Refrigerant check & refillRp150.000

TotalRp400.000

NegotiateAccept

Quote accepted · order created

Booking Saturday, 09:00Pay on site · Awaiting confirmation

Illustration with sample data

Get started in 15 minutes

Setup checklist

Real steps in the business.conex.chat dashboard.

Register at business.conex.chat with your WhatsApp number, choose your business category, then fill in the name, address, and map pin.
Add products or services in the Produk & Jasa (Products & Services) menu, with photos, prices, and variants.
Set opening hours for each day, including holidays, in Profil Bisnis (Business profile).
Open Automisasi (Automation), fill in the bot's knowledge, try it in the test panel, then turn the bot on.
Pro set the color, greeting, and domain for the Live Chat widget, then paste its one line of code into your website.
Open Integrasi › Kanal chat (Integrations › Chat channels), choose WhatsApp, then scan the QR code from your phone or enter the 8-letter code.

Features by plan

What you get on Free and Pro

No quota numbers here; each plan's quota is shown in the Paket & Kuota (Plans & Quotas) menu.

Free No time limit

Pro Everything in Free, plus

Pro Rp149.000/month or Rp1.490.000/year. Compare plans

Good to know

PaymentFor now, payment is made in person. Online payment (QRIS, virtual accounts, e-wallets) is coming soon for verified businesses.
ChannelsOfficial WhatsApp API, Instagram DM, and Messenger are coming soon. For now, WhatsApp connects by scanning a QR code.

FAQ

Questions about hotels & lodging

How do I prevent double bookings?

Room availability is rechecked when the guest books. Dates that are full or closed can't be selected.

Can guests change their stay dates?

Yes, by requesting a change according to your policy. You approve it.

Can guests pay online?

For now, payment is made on site. Online payments are coming soon for verified businesses.

See it from another angle

Industries

Try Conex Bisnis for hotels & lodging