Auto repair & automotive
Smooth service bookings, so your workshop stays focused on the work
Customers ask about prices, request a service slot, or need a tow. Every chat lands in one inbox, the AI bot answers common questions, and quote requests from vehicle owners nearby go straight to your dashboard.
Listed in the Conex app under the Automotive category.
- Car workshops
- Motorcycle workshops
- Car washes
- Towing
- Batteries & spare parts
Illustration with sample data
Real challenges
What often happens without a system
Chats missed when the workshop is busy
Mechanics and cashiers don't have time to reply to chats while they're working.
Customers forget their scheduled service
Without reminders, customers only come in once their vehicle already has a problem.
Cost estimates get lost
Price quotes sent over chat get buried among hundreds of messages.
Before vs after
What changes with Conex Bisnis
Solutions
Mapped to Conex features
One inbox
Chats from Conex, WhatsApp (QR scan), and other channels are answered together by your team.
OmnichannelAI bot answers common questions
The bot handles opening hours, address, and service list. When unsure, it hands the chat to a mechanic or admin.
Answered by AIClear service quotes
Send cost estimates that list labor and parts. Customers can accept or negotiate in the chat.
All the way to checkoutBook a slot
Customers pick a service slot that fits your workshop's capacity. Rescheduling follows clear rules.
Catalog & ordering optionsDigital warranty
Offer workmanship or product warranties, and receive warranty claims from customers on record.
Catalog & ordering optionsConnected with Halobengkel
Workshops already using Halobengkel can connect their data.
IntegrationsBusiness features prepared for this business type
- Request quotes & negotiate
- Service booking
- Digital warranty
- Service at the customer's location
- Direct orders & cart
- Stock & variants
- Delivery & in-house couriers
- Discounts, promos & vouchers
- Multi-branch
- KasirXpert & Halobengkel integration
Can be turned on or off anytime in the Fitur Bisnis (Business features) menu.
From the customer's side
How customers find you and order
Your business shows up in the Conex app, where people search, ask, and order through chat.
Conex AI
A vehicle owner types "my car brakes are squeaking," and Conex AI forwards the request to suitable workshops nearby.
Conex AIMy Assets
Customers save their vehicles and get service reminders. One tap turns it into a quote request.
My Assets & remindersRoadside emergency
When a car breaks down or the battery dies, a help request goes to the nearest towing services, workshops, and battery shops that are open.
Roadside emergencySample flow
From the first chat to completion
Illustrated flow with sample data.
- 1
The customer asks via Conex AI, chat, or WhatsApp
- 2
The bot answers hours and availability, then an admin sends a quote
- 3
The customer accepts and picks a service slot
- 4
Service done, warranty recorded, and the next service reminder waiting in My Assets
Choose a mechanic
Wed, Oct 21
Illustration with sample data
Get started in 15 minutes
Setup checklist
Real steps in the business.conex.chat dashboard.
- Register at business.conex.chat with your WhatsApp number, choose your business category, then fill in the name, address, and map pin.
- Add products or services in the Produk & Jasa (Products & Services) menu, with photos, prices, and variants.
- In the Fitur Bisnis (Business features) menu, make sure Booking jadwal jasa (Service booking) is on, then set your slots and capacity.
- Turn on Garansi digital (Digital warranty) in the Fitur Bisnis (Business features) menu and set the warranty period for services or products.
- Open Integrasi › Kanal chat (Integrations › Chat channels), choose WhatsApp, then scan the QR code from your phone or enter the 8-letter code.
- Open Automisasi (Automation), fill in the bot's knowledge, try it in the test panel, then turn the bot on.
Features by plan
What you get on Free and Pro
No quota numbers here; each plan's quota is shown in the Paket & Kuota (Plans & Quotas) menu.
Free No time limit
- Conex Chat & WhatsApp inbox
- WhatsApp via QR scan (up to 2 numbers on Free)
- AI bot with business knowledge
- Public profile & catalog on Conex and Google
- Quotes & negotiation in chat
- Service booking
- Digital warranty & warranty claims
- Service at the customer's location
- KasirXpert & Halobengkel integration, CSV import
Pro Rp149.000/month or Rp1.490.000/year. Compare plans
Good to know
- PaymentFor now, payment is made in person. Online payment (QRIS, virtual accounts, e-wallets) is coming soon for verified businesses.
- ChannelsOfficial WhatsApp API, Instagram DM, and Messenger are coming soon. For now, WhatsApp connects by scanning a QR code.
FAQ
Questions about workshops & automotive
Is Conex Bisnis a good fit for small workshops?
Yes. The Free plan already includes a profile and service catalog, Conex Chat, WhatsApp via QR scan for up to 2 numbers, an AI bot, quotes, and bookings.
Does Conex Bisnis connect with Halobengkel?
Yes. Workshops that use Halobengkel can connect it from the Integrasi (Integrations) menu in the web dashboard.
Can towing services receive emergency requests?
Yes. Towing services, workshops, and battery shops that are open and cover the user's location appear in the roadside emergency feature in the Conex app.
Related solutions
See it from another angle
Bookings & appointments from chat
Service schedules, staff appointments, room reservations & unit rentals.
See solution NeedsCustomer follow-up & retention
Reminders, automatic follow-ups, recurring messages, vouchers for returning customers.
See solution TeamsCustomer service
Shared inbox, chat assignment, notes, and AI Suggestions.
See solution NeedsPOS & system integrations
KasirXpert, Halobengkel, CSV, Business API & webhooks.
See solutionTry Conex Bisnis for workshops & automotive
Register for free with your WhatsApp number, then follow the checklist above. Upgrade to Pro anytime.
