Live Chat channel
Website visitors can ask right away
Add one line of code, and a chat widget appears on your website. Set the colors, position, greeting, and pre-chat form, and visitor chats land in the same inbox as WhatsApp and Conex.
Illustration with sample data
Real challenges
What often happens without a system
Visitors leave without asking
There's no quick way to ask a question while browsing products.
Adding chat needs a developer
Chat widgets are usually complicated to install.
Outside business hours
Late-night visitors get no answer.
Before vs after
What changes with Conex Bisnis
Solutions
Mapped to Conex features
One line of code
Copy the snippet from Integrasi (Integrations) and paste it into your website.
IntegrationsCustomizable look
Colors, position, title, greeting, and avatar.
IntegrationsPre-chat form
Ask for a name, phone number, or email before the chat starts.
IntegrationsOnline hours & offline message
Set your online hours and an offline message.
IntegrationsAllowed domains
The widget only runs on the domains you register.
IntegrationsAI bot on your website
The bot answers visitors from your business knowledge.
Answered by AISample flow
From the first chat to completion
Illustrated flow with sample data.
- 1
Set up the widget's look in Integrasi (Integrations)
- 2
Paste one line of code into your website
- 3
Visitors fill in the pre-chat form and ask their question
- 4
The AI bot or your team replies from the inbox
Quote request draft
Illustration with sample data
Get started in 15 minutes
Setup checklist
Real steps in the business.conex.chat dashboard.
- Register at business.conex.chat with your WhatsApp number, choose your business category, then fill in the name, address, and map pin.
- Pro set the color, greeting, and domain for the Live Chat widget, then paste its one line of code into your website.
- Open Automisasi (Automation), fill in the bot's knowledge, try it in the test panel, then turn the bot on.
- Set opening hours for each day, including holidays, in Profil Bisnis (Business profile).
- Invite staff in the Tim & Peran (Team & Roles) menu, then share the invite link via WhatsApp.
- Test the widget on your website before announcing it.
Features by plan
What you get on Free and Pro
No quota numbers here; each plan's quota is shown in the Paket & Kuota (Plans & Quotas) menu.
Free No time limit
Pro Everything in Free, plus
Pro Rp149.000/month or Rp1.490.000/year. Compare plans
Good to know
- Live ChatWebsite visitors can send text and images.
FAQ
Website Live Chat FAQ
Is Live Chat available on the Free plan?
No. Website Live Chat is available on the Pro plan.
Can I install it on several websites?
Yes, by registering the allowed domains (up to 10 domains).
What can visitors send?
Visitors can send text and images.
Related solutions
See it from another angle
Online stores
Selling through chat: an AI bot answers stock questions, opt-in broadcasts, tidy orders.
See solution IndustriesHotels & lodging
Nightly room reservations with an availability calendar.
See solution ChannelsJust scan a QR code, free for up to 2 numbers. Official API coming soon.
See solution Needs24/7 auto-replies with AI
AI bot powered by your business knowledge, handing over to staff when unsure.
See solutionTry Conex Bisnis for website Live Chat
Register for free with your WhatsApp number, then follow the checklist above. Upgrade to Pro anytime.