Restaurants & cafés
Orders come in through chat, and the kitchen stays focused
Show a menu with variants and sold-out flags, take pickup orders or deliver with your own couriers, and announce today's menu through Status. The AI bot answers opening hours and location while everyone is busy serving.
Listed in the Conex app under the Food category. Business features start with a basic set that you can add to.
- Restaurants
- Cafés
- Eateries
- Drink stalls
Illustration with sample data
Real challenges
What often happens without a system
Orders noted down wrong
Chat orders are rewritten on paper and easily mixed up.
Questions at peak hours
Opening hours, location, and menu questions come in right when the kitchen is busiest.
New menu items don't reach customers
Today's specials are only known to customers who walk in.
Before vs after
What changes with Conex Bisnis
Solutions
Mapped to Conex features
Menu with variants
Portion sizes, spice levels, or toppings, complete with sold-out flags.
Catalog & ordering optionsPickup or delivery
Customers choose pickup or delivery, and vouchers are applied automatically.
All the way to checkoutYour own couriers
Deliver with your own couriers through Conex Kurir, with zone-based delivery fees.
Orders & couriersToday's menu in Status
Share specials or promos with followers for 24 hours.
Get found by buyersAI bot during peak hours
The bot answers opening hours, location, and menu questions.
Answered by AICustomer vouchers
Vouchers for new customers, past customers, or specific customers.
Catalog & ordering optionsFrom the customer's side
How customers find you and order
Your business shows up in the Conex app, where people search, ask, and order through chat.
Found in the Food category
People nearby find your restaurant through categories, the map, and photo reviews.
Explore businesses & productsOrder from the menu
Choose items, how to receive the order, and a voucher, then place the order.
Order & bookTrack orders
See when the order is being prepared, on its way, or ready for pickup.
Track ordersSample flow
From the first chat to completion
Illustrated flow with sample data.
- 1
The customer sees the menu on your profile or Status
- 2
The customer orders and chooses pickup or delivery
- 3
The kitchen prepares it, and the customer is notified when it's ready for pickup
- 4
The customer leaves a review, and new menu items are announced through Status
- Awaiting confirmation10.02
- Accepted10.05
- Being prepared10.20
- Shipped · courier Budi10.41
- Completed
Illustration with sample data
Get started in 15 minutes
Setup checklist
Real steps in the business.conex.chat dashboard.
- Register at business.conex.chat with your WhatsApp number, choose your business category, then fill in the name, address, and map pin.
- Add products or services in the Produk & Jasa (Products & Services) menu, with photos, prices, and variants.
- Make sure Order langsung & keranjang (Direct orders & cart) is on in Fitur Bisnis (Business features) so customers can check out.
- Set up delivery zones and invite couriers in the Kurir (Couriers) menu.
- Post your first Status, such as a promo or today's menu, for your followers.
- Open Automisasi (Automation), fill in the bot's knowledge, try it in the test panel, then turn the bot on.
Features by plan
What you get on Free and Pro
No quota numbers here; each plan's quota is shown in the Paket & Kuota (Plans & Quotas) menu.
Free No time limit
- Conex Chat & WhatsApp inbox
- WhatsApp via QR scan (up to 2 numbers on Free)
- AI bot with business knowledge
- Public profile & catalog on Conex and Google
- Product & service catalog with variants
- Stock & variants
- Cart & checkout in the Conex app
- Store couriers & delivery fees by zone
- Discounts, promos & targeted vouchers
- 24-hour Business Status for followers
- Reviews & followers
Pro Everything in Free, plus
Pro Rp149.000/month or Rp1.490.000/year. Compare plans
Good to know
- PaymentFor now, payment is made in person. Online payment (QRIS, virtual accounts, e-wallets) is coming soon for verified businesses.
- Table reservationsThere's no dedicated table reservation feature yet. Reservations can be taken via chat, or through a chat form on the Pro plan.
FAQ
Questions about restaurants & cafés
Do you support table reservations?
There's no dedicated table reservation feature yet. You can take reservations through chat, or collect them with a chat form on the Pro plan.
Which category should I choose when signing up?
Choose the Food category. Features like cart, couriers, and promos are ready right away and can be configured in the Fitur Bisnis (Business features) menu.
How do I mark a menu item as sold out?
Set stock or a sold-out flag in your catalog. Sold-out items can't be selected by customers.
Related solutions
See it from another angle
Catering & food
Event orders via quotes, delivery schedules, and couriers.
See solution NeedsSelling & checkout in chat
Catalog, cart, vouchers, quotes that become orders.
See solution NeedsCustomer follow-up & retention
Reminders, automatic follow-ups, recurring messages, vouchers for returning customers.
See solution TeamsOperations
Orders & bookings in one list, your own couriers, stock, reports.
See solutionTry Conex Bisnis for restaurants & cafés
Register for free with your WhatsApp number, then follow the checklist above. Upgrade to Pro anytime.
