Booking & appointments

A neatly filled schedule, without the back-and-forth

Choose the booking style that fits: service schedules with a capacity per slot, appointments with a choice of staff, nightly room reservations, or daily unit rentals. Customers pick an open slot themselves, and rescheduling rules are visible from the start.

List your business for free See pricing

Haircut & washAyu Beauty · 45 minutesRp75.000

Choose staff

AnyoneDewiRina

Sat, Oct 24

09.0010.0011.0013.0014.0015.00

Sat, Oct 24, 10:00 · DewiPay on site · reschedule up to 2 hours before

Illustration with sample data

Real challenges

What often happens without a system

Back-and-forth over open times

Matching schedules over chat takes a lot of messages.

Double bookings

Two customers book the same slot.

Last-minute cancellations

Without clear rules, cancellations hurt your business.

Before vs after

What changes with Conex Bisnis

Before With Conex Bisnis

"What times are open?" gets answered by hand.Customers pick open slots themselves.

Schedules are written in a notebook.Bookings are kept in one orders & bookings list.

Cancellation rules are explained after there's a problem.A Flexible, Moderate, or Strict policy is shown before the customer books.

Unlimited rescheduling.Rescheduling follows your rules, for example at least 2 hours in advance, and you approve it.

Solutions

Mapped to Conex features

Service booking

Slots with capacity, for workshops, home services, or classes.

Catalog & ordering options

Appointments & staff

Timed services with a choice of staff and time, for salons, clinics, or trainers.

Catalog & ordering options

Room reservations

Per night, with check-in, check-out, number of guests, and a calendar.

Hotels & lodging

Unit rentals

Per day, with pickup and return dates plus a driver option.

Car rental

Cancellation policy

Flexible, Moderate, Strict, or Non-refundable presets.

All the way to checkout

Orderly rescheduling

Customers request, you approve.

Order & book

Sample flow

From the first chat to completion

Illustrated flow with sample data.

1
The customer chooses a service
2
The customer picks a staff member, date, and open slot
3
The booking comes in with a clear policy
4
The customer requests a reschedule and you approve it

Conex AIConex assistant

My car brakes squeal when I press them, Avanza 2019. Any workshops nearby?

I found several workshops near you that do brake service. Here's a draft of your request, please check it first:

Quote request draft

NeedsBrake service, squeals when pressed

VehicleToyota Avanza 2019

Sent to4 matching workshops

EditSend request

Illustration with sample data

Get started in 15 minutes

Setup checklist

Real steps in the business.conex.chat dashboard.

Register at business.conex.chat with your WhatsApp number, choose your business category, then fill in the name, address, and map pin.
Add products or services in the Produk & Jasa (Products & Services) menu, with photos, prices, and variants.
In the Fitur Bisnis (Business features) menu, turn on Janji temu & staf (Appointments & staff), then set up services, durations, and staff schedules.
In the Fitur Bisnis (Business features) menu, make sure Booking jadwal jasa (Service booking) is on, then set your slots and capacity.
Set opening hours for each day, including holidays, in Profil Bisnis (Business profile).
Choose a cancellation policy for your services.

Features by plan

What you get on Free and Pro

No quota numbers here; each plan's quota is shown in the Paket & Kuota (Plans & Quotas) menu.

Free No time limit

Pro Everything in Free, plus

Pro Rp149.000/month or Rp1.490.000/year. Compare plans

Good to know

PaymentFor now, payment is made in person. Online payment (QRIS, virtual accounts, e-wallets) is coming soon for verified businesses.
Table reservationsThere's no dedicated table reservation feature yet. Reservations can be taken via chat, or through a chat form on the Pro plan.

FAQ

Booking & appointments via chat FAQ

Is booking only for Conex app customers?

The booking page is used by customers in the Conex app. For customers coming from WhatsApp, send them your business profile link so they can pick a time.

How does rescheduling work?

Without a custom policy: at least 2 hours in advance, a new date no more than 30 days ahead, up to 3 requests, and you approve each one.

Are restaurant table reservations available?

There's no dedicated table reservation feature yet.

See it from another angle

Industries

Try Conex Bisnis for booking & appointments via chat

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