Home services
Visiting customers' homes, with a schedule that stays on track
Customers send photos of an AC that isn't cooling or a cracked wall, along with their address. You reply with a quote, schedule the visit, and record the workmanship warranty, all from one dashboard.
Listed in the Conex app under the Home category.
- AC servicing
- Renovation
- Cleaning
Illustration with sample data
Real challenges
What often happens without a system
Hard to price without seeing it
Many jobs can only be priced after seeing photos or the actual condition.
Messy technician schedules
Visit appointments are recorded in many places and easily clash.
Customers don't come back
Routine services like AC cleaning get forgotten because there's no reminder.
Before vs after
What changes with Conex Bisnis
Solutions
Mapped to Conex features
Quotes from photos
Customers send a request with photos, details, and their address. You reply with a price breakdown.
All the way to checkoutOn-site service
Set your service area by radius or by region, so Conex AI recommends you to customers in that area.
Get found by buyersVisit scheduling
Customers pick a time that fits your capacity. Schedule changes follow clear rules.
Catalog & ordering optionsWorkmanship warranty
Record service warranties and handle warranty claims in an organized way.
Catalog & ordering optionsAI bot outside business hours
Questions about service area, starting prices, and business hours are answered by the bot, then handed to your team when needed.
Answered by AITeam & technicians
Invite admins and technicians with their own roles, and route chats to the right team.
Team, contacts & broadcastsBusiness features prepared for this business type
- Request quotes & negotiate
- Service booking
- Digital warranty
- Service at the customer's location
- Discounts, promos & vouchers
- Multi-branch
- KasirXpert & Halobengkel integration
Can be turned on or off anytime in the Fitur Bisnis (Business features) menu.
From the customer's side
How customers find you and order
Your business shows up in the Conex app, where people search, ask, and order through chat.
Request a quote with photos
One request with photos and an address reaches several service providers at once.
Request quotes & negotiateMy Assets
Customers save details about their home, such as how many ACs they have, and get regular AC cleaning reminders.
My Assets & remindersBooking & rescheduling
Customers pick a visit time and can request changes according to your rules.
Order & bookSample flow
From the first chat to completion
Illustrated flow with sample data.
- 1
The customer sends a request with photos and address
- 2
You reply with a price quote
- 3
The customer accepts and picks a visit time
- 4
The technician arrives, the job is done, and the warranty is recorded
Choose a technician
Sat, Oct 24
Illustration with sample data
Get started in 15 minutes
Setup checklist
Real steps in the business.conex.chat dashboard.
- Register at business.conex.chat with your WhatsApp number, choose your business category, then fill in the name, address, and map pin.
- Turn on Layanan ke lokasi pelanggan (On-site service) in Fitur Bisnis (Business features) and set your service area in Profil Bisnis (Business profile).
- Add products or services in the Produk & Jasa (Products & Services) menu, with photos, prices, and variants.
- Make sure Minta penawaran & nego (Request quotes & negotiate) is on in Fitur Bisnis (Business features), then keep an eye on the Permintaan (Requests) menu.
- Turn on Garansi digital (Digital warranty) in the Fitur Bisnis (Business features) menu and set the warranty period for services or products.
- Open Integrasi › Kanal chat (Integrations › Chat channels), choose WhatsApp, then scan the QR code from your phone or enter the 8-letter code.
Features by plan
What you get on Free and Pro
No quota numbers here; each plan's quota is shown in the Paket & Kuota (Plans & Quotas) menu.
Free No time limit
- Conex Chat & WhatsApp inbox
- WhatsApp via QR scan (up to 2 numbers on Free)
- AI bot with business knowledge
- Public profile & catalog on Conex and Google
- Quotes & negotiation in chat
- Service booking
- Service at the customer's location
- Digital warranty & warranty claims
- Customer contacts, segments & custom fields
Pro Rp149.000/month or Rp1.490.000/year. Compare plans
Good to know
- PaymentFor now, payment is made in person. Online payment (QRIS, virtual accounts, e-wallets) is coming soon for verified businesses.
- ChannelsOfficial WhatsApp API, Instagram DM, and Messenger are coming soon. For now, WhatsApp connects by scanning a QR code.
FAQ
Questions about home services
How do customer requests reach me?
Through chat, WhatsApp, or quote requests from the Conex app. Requests are matched by the category, location, and service area you set in your profile.
Can I limit my service area?
Yes. Set your service area by radius or by region in Profil Bisnis (Business profile).
Can customers pay online?
For now, payment is made in person, for example after the job is done. Online payments are coming soon for verified businesses.
Related solutions
See it from another angle
Bookings & appointments from chat
Service schedules, staff appointments, room reservations & unit rentals.
See solution NeedsShow up on Google & Conex (local SEO)
Profile & products indexed by Google, category & city pages, Conex AI.
See solution TeamsOperations
Orders & bookings in one list, your own couriers, stock, reports.
See solution Business sizeSolo business
Run it yourself: Free plan, WhatsApp via QR scan, AI bot, from your phone.
See solutionTry Conex Bisnis for home services
Register for free with your WhatsApp number, then follow the checklist above. Upgrade to Pro anytime.