Opt-in broadcasts

Promos for people who want them, not for everyone

Conex Bisnis broadcasts are only sent to contacts who have already opted in to messages. Other contacts can be sent a consent request first. Messages go out gradually with pauses, replying "STOP" automatically removes the recipient, and results show up in your report.

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TSToko SinarConex Chat · WhatsApp

Your teamHi Maya, would you like to receive promo updates from Toko Sinar? Reply YA to agree.

Your teamThank you! Weekend promo: 15% off our linen collection. Reply STOP if you no longer want to receive updates.

Do you still have size L?

Weekend campaignSent · read · replied

Illustration with sample data

Real challenges

What often happens without a system

Worried your number will be restricted

Careless mass messaging can get your number restricted.

No idea who actually wants it

Your contact list mixes customers with strangers.

Results you can't measure

It's unclear which promos got replies.

Before vs after

What changes with Conex Bisnis

Before With Conex Bisnis

Send to every number on the phone.Send only to contacts who have agreed, after a "Minta persetujuan" (Request consent) message they reply YA to.

Messages are sent all at once.Messages are sent gradually, with speed options and a daily limit per number.

People who don't want messages still get them.Replying STOP or BERHENTI automatically removes the recipient.

Results are rough guesses.Reports show sent, read, and replied.

Solutions

Mapped to Conex features

Request consent

Send a "Reply YA" request to contacts who haven't opted in yet.

Team, contacts & broadcasts

Smart segments

New, loyal, birthday, due for service, by city, or by label.

Team, contacts & broadcasts

Scheduling & Admin approval

Schedule sends at reasonable hours, with Admin approval when needed.

Team, contacts & broadcasts

Safe sending speed

Choose Safe, Normal, or Fast speed, with a daily limit per number.

Automatic follow-ups

Follow-up messages that stop when the recipient replies.

Customer follow-up & retention

30-day report

Sent, read, and replied for each campaign.

Team, contacts & broadcasts

Sample flow

From the first chat to completion

Illustrated flow with sample data.

1
Contacts are asked for consent
2
A segment is chosen and the message is prepared
3
Messages go out gradually on schedule
4
Replies land in the inbox, and the report updates

Conex Bisnis sales pipeline board with deal stages — Sample screen with illustrative data.

Get started in 15 minutes

Setup checklist

Real steps in the business.conex.chat dashboard.

Register at business.conex.chat with your WhatsApp number, choose your business category, then fill in the name, address, and map pin.
Open Integrasi › Kanal chat (Integrations › Chat channels), choose WhatsApp, then scan the QR code from your phone or enter the 8-letter code.
Import your existing contacts from a CSV file in the Kontak (Contacts) menu, then label them.
Create labels like "New customer", "VIP", or "Complaint" to keep your inbox organized.
Pro send "Minta persetujuan" (Request consent) to your contacts, then create your first broadcast in the Broadcast menu.
Choose the "Aman" (Safe) sending speed for newly connected numbers.

Features by plan

What you get on Free and Pro

No quota numbers here; each plan's quota is shown in the Paket & Kuota (Plans & Quotas) menu.

Free No time limit

Pro Everything in Free, plus

Pro Rp149.000/month or Rp1.490.000/year. Compare plans

Good to know

Mass sendingBroadcasts over a QR-linked WhatsApp number go out gradually, with pauses and a daily limit, to keep the number safe. For high volumes, the official WhatsApp API is coming soon.
ChannelsOfficial WhatsApp API, Instagram DM, and Messenger are coming soon. For now, WhatsApp connects by scanning a QR code.

FAQ

Opt-in WhatsApp broadcasts & promos FAQ

Are broadcasts available on the Free plan?

No. Broadcasts are available on the Pro plan.

Is it safe for WhatsApp numbers connected via QR scan?

Broadcasts are sent gradually with pauses and daily limits, only to contacts who have opted in. Still, avoid sending to people who don't know you. For high volumes, the official WhatsApp API is coming soon.

Can my team handle customer replies?

Yes. Messages are sent to each recipient's private chat, so replies land in your team inbox.