Conex Chat channel

Buyers from Conex, all the way to checkout in chat

Conex Chat is the built-in channel for every business. Conex app users can chat, request quotes, negotiate, fill a cart, pick a time slot, and order. Everything lands in the same inbox as your other channels.

List your business for free See pricing

BMBengkel Maju JayaUsually replies in about 10 minutes

Hi, can you service my Avanza's AC on Saturday? And check the refrigerant too.

Sure. Here's the quote 🙏

Quote

Car AC serviceRp250.000

Refrigerant check & refillRp150.000

TotalRp400.000

NegotiateAccept

Quote accepted · order created

Booking Saturday, 09:00Pay on site · Awaiting confirmation

Illustration with sample data

Real challenges

What often happens without a system

Need new buyers

New customers are hard to get without ads.

Chats that don't lead to orders

Conversations stop at asking the price.

Paid channels

Many chat channels come with extra costs.

Before vs after

What changes with Conex Bisnis

Before With Conex Bisnis

Only existing customers chat with you.Conex users find your business through search and Conex AI.

Price questions with no follow-up.Quotes, negotiation, and checkout all happen in the same chat.

Orders are recorded from chats.Orders from Conex Chat go straight into your order list.

Extra channels cost money.Conex Chat is free on every plan.

Solutions

Mapped to Conex features

Public profile & catalog

Users see your profile and catalog before they chat.

Get found by buyers

Quote requests

Requests from users and Conex AI arrive in the Permintaan (Requests) menu.

All the way to checkout

Checkout in chat

Cart, vouchers, and orders from chat.

All the way to checkout

Booking & appointments

Users pick a time slot based on your business features.

Bookings & appointments from chat

AI bot in Conex Chat

The bot answers Conex users from your business knowledge.

Answered by AI

Status & followers

Followers see your Status and can reply in chat.

Get found by buyers

Sample flow

From the first chat to completion

Illustrated flow with sample data.

1
Users find the business through search or Conex AI
2
The user chats or sends a quote request
3
You send a quote, or the user checks out
4
The order is processed and the user tracks its status

Conex AIConex assistant

My car brakes squeal when I press them, Avanza 2019. Any workshops nearby?

I found several workshops near you that do brake service. Here's a draft of your request, please check it first:

Quote request draft

NeedsBrake service, squeals when pressed

VehicleToyota Avanza 2019

Sent to4 matching workshops

EditSend request

Illustration with sample data

Get started in 15 minutes

Setup checklist

Real steps in the business.conex.chat dashboard.

Register at business.conex.chat with your WhatsApp number, choose your business category, then fill in the name, address, and map pin.
Add products or services in the Produk & Jasa (Products & Services) menu, with photos, prices, and variants.
Set opening hours for each day, including holidays, in Profil Bisnis (Business profile).
Open Automisasi (Automation), fill in the bot's knowledge, try it in the test panel, then turn the bot on.
Apply for business verification in the Verifikasi (Verification) menu to get a verified badge.
Post your first Status, such as a promo or today's menu, for your followers.