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List your business

Operations team

Orders on the move, everyone knows the stage

Orders from the cart, accepted quotes, and bookings all land in one list. Your team moves them through each stage, assigns couriers, and customers are updated automatically.

List your business for free See pricing

Real challenges

What often happens without a system

Orders from many sources

Orders from chat, phone calls, and walk-ins are recorded in different places.

Couriers are hard to track

It's unclear where couriers are and which orders have arrived.

Stock doesn't match

Items that are already sold out still get promised to customers.

Before vs after

What changes with Conex Bisnis

Before With Conex Bisnis
Orders are written on a whiteboard.Orders and bookings are in one list, with stages from Menunggu konfirmasi (Awaiting confirmation) to Selesai (Completed).
Customers call to ask about the courier.Customers see the courier's location and proof of delivery from the Conex Kurir app.
Delivery fees calculated by hand.Delivery fees are calculated from the zones you set, including per branch.
Sales recaps are made at the end of the month.Order reports show daily sales, best-selling products, and cancellation reasons.

Solutions

Mapped to Conex features

One list for orders & bookings

Confirm, prepare, ship, and complete, while customers get updates at every stage.

Orders & couriers

Conex Kurir

Invite couriers, assign orders, and see proof of delivery.

Orders & couriers

Delivery fees by zone

Rates per zone, including per branch, or in-store pickup.

Orders & couriers

Stock & variants

Stock levels and sold-out flags per variant.

Catalog & ordering options

Order reports

Daily sales, best-selling products, payment and delivery methods, cancellation reasons, and processing speed, with CSV download.

Business owners

Complaints & warranty

Handle complaints and warranty claims from the order page.

Helpdesk & complaints

Sample flow

From the first chat to completion

Illustrated flow with sample data.

  1. 1

    Orders come in from the cart, quotes, or bookings

  2. 2

    The team confirms and prepares the order

  3. 3

    A courier is assigned, and the customer sees their location

  4. 4

    The order is completed and goes into the report

Get started in 15 minutes

Setup checklist

Real steps in the business.conex.chat dashboard.

  1. Register at business.conex.chat with your WhatsApp number, choose your business category, then fill in the name, address, and map pin.
  2. Add products or services in the Produk & Jasa (Products & Services) menu, with photos, prices, and variants.
  3. Set up delivery zones and invite couriers in the Kurir (Couriers) menu.
  4. Make sure Order langsung & keranjang (Direct orders & cart) is on in Fitur Bisnis (Business features) so customers can check out.
  5. Invite staff in the Tim & Peran (Team & Roles) menu, then share the invite link via WhatsApp.
  6. Open business.conex.chat in your phone's browser and add it to your home screen.

Features by plan

What you get on Free and Pro

No quota numbers here; each plan's quota is shown in the Paket & Kuota (Plans & Quotas) menu.

Free No time limit

Pro Everything in Free, plus

  • Higher limits for growing teams

Pro Rp149.000/month or Rp1.490.000/year. Compare plans

Good to know

  • ShippingThere's no third-party carrier integration or automatic tracking numbers yet. Deliveries use your store's own couriers, or fees and tracking numbers are shared via chat.
  • PaymentFor now, payment is made in person. Online payment (QRIS, virtual accounts, e-wallets) is coming soon for verified businesses.

FAQ

Operations FAQ

Do couriers need a special app?

Couriers open Conex Kurir at kurir.conex.chat and sign in with their WhatsApp number after being invited.

Are there shipping carrier integrations?

Not yet. Deliveries use your store's own couriers, or carrier fees and tracking numbers are shared via chat.

Can reports be downloaded?

Yes. Order reports can be downloaded as CSV.

Related solutions

See it from another angle

Needs

Selling & checkout in chat

Catalog, cart, vouchers, quotes that become orders.

See solution Needs

Helpdesk & complaints

Chat statuses, Complaint label, order complaints, warranty claims.

See solution Industries

Laundry

Pickup and delivery with your own couriers, clear order status.

See solution Business size

Multi-branch & franchise

Branches within one business, or several businesses under one account.

See solution
Related features: Orders & couriers Catalog & ordering options Mobile app Track orders

Try Conex Bisnis for operations

Register for free with your WhatsApp number, then follow the checklist above. Upgrade to Pro anytime.

List your business for free All team solutions