Selling & checkout

From "how much?" to a placed order

Customers in the Conex app choose products and variants, apply vouchers, and check out without leaving the chat. For items whose price needs to be calculated, send a quote that automatically becomes an order once accepted.

List your business for free See pricing

BMBengkel Maju JayaUsually replies in about 10 minutes

Hi, can you service my Avanza's AC on Saturday? And check the refrigerant too.

Sure. Here's the quote 🙏

Quote

Car AC serviceRp250.000

Refrigerant check & refillRp150.000

TotalRp400.000

NegotiateAccept

Quote accepted · order created

Booking Saturday, 09:00Pay on site · Awaiting confirmation

Illustration with sample data

Real challenges

What often happens without a system

Orders recorded by hand

Order details are copied from chat and easily get mixed up.

Totals calculated over and over

Prices, delivery fees, and discounts are recalculated for every customer.

Customers hesitate to order

Without a clear breakdown, customers put off their decision.

Before vs after

What changes with Conex Bisnis

Before With Conex Bisnis

Orders are retyped from chat.Customers check out on their own, and orders land in your list.

Discounts are calculated by hand.The best voucher is applied automatically.

Quotes are sent as plain text.Quotes include a full breakdown, can be negotiated, and become orders once accepted.

Customers ask about the total and delivery fee.The total, delivery fee per zone, and fulfillment option are shown before ordering.

Solutions

Mapped to Conex features

Catalog & variants

Products and services complete with photos, prices, and variants.

Catalog & ordering options

Cart & checkout

Customers in the Conex app order directly.

All the way to checkout

Quotes become orders

Accepted quotes become orders right away.

All the way to checkout

Vouchers & promos

Targeted vouchers and shopping promos.

Catalog & ordering options

Fulfillment options

Delivered by your own courier, picked up, done on site, or a home visit.

Orders & couriers

Wholesale pricing

Bulk purchases from the cart become quote requests.

Distributors & wholesale (B2B)

Sample flow

From the first chat to completion

Illustrated flow with sample data.

1
The customer asks a question or browses the catalog
2
The customer checks out from the cart, or you send a quote
3
The order comes in with the total and fulfillment option
4
The order is processed, and the customer gets updates

Order #CX-10242 items · Pay on siteShipped

Awaiting confirmation10.02
Accepted10.05
Being prepared10.20
Shipped · courier Budi10.41
Completed

The courier is on the way to your addressLocation updated from the Conex Kurir app

Illustration with sample data

Get started in 15 minutes

Setup checklist

Real steps in the business.conex.chat dashboard.

Register at business.conex.chat with your WhatsApp number, choose your business category, then fill in the name, address, and map pin.
Add products or services in the Produk & Jasa (Products & Services) menu, with photos, prices, and variants.
Make sure Order langsung & keranjang (Direct orders & cart) is on in Fitur Bisnis (Business features) so customers can check out.
Set up delivery zones and invite couriers in the Kurir (Couriers) menu.
Create a discount or voucher in the Diskon & Promo (Discounts & Promos) menu and choose who it targets.
Make sure Minta penawaran & nego (Request quotes & negotiate) is on in Fitur Bisnis (Business features), then keep an eye on the Permintaan (Requests) menu.

Features by plan

What you get on Free and Pro

No quota numbers here; each plan's quota is shown in the Paket & Kuota (Plans & Quotas) menu.

Free No time limit

Pro Everything in Free, plus

Sales pipeline & stage automations

Pro Rp149.000/month or Rp1.490.000/year. Compare plans

Good to know

PaymentFor now, payment is made in person. Online payment (QRIS, virtual accounts, e-wallets) is coming soon for verified businesses.
Checkout in chatIn-chat checkout is only for customers using the Conex app. For WhatsApp, Telegram, and Live Chat, send product info and prices from your catalog.
ShippingThere's no third-party carrier integration or automatic tracking numbers yet. Deliveries use your store's own couriers, or fees and tracking numbers are shared via chat.

FAQ

Selling & checkout in chat FAQ

Which payment methods are available?

For now, payment is made on site: COD, at pickup, or after the service is done. Online payment is coming soon for verified businesses.

Can WhatsApp customers check out?

In-chat checkout is only for customers using the Conex app. WhatsApp customers can be sent product info and your business profile link.

Can quotes be negotiated?

Yes. Customers submit a counteroffer, and every version is saved until it's accepted.

See it from another angle

Industries

Try Conex Bisnis for selling & checkout in chat

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