Branch managers
Every branch has its own rules, one business stays organized
Opening hours, closure dates, available products, delivery zones, and staff are set per branch. Customers in the Conex app are directed to the nearest matching branch, and staff access can be limited to their own branch.
Illustration with sample data
Real challenges
What often happens without a system
Different opening hours
Each branch has its own hours and holidays, but customers get the same information.
Stock mixed up between branches
Products only available at one branch get promised at another.
Staff access too broad
Branch staff can see other branches' data.
Before vs after
What changes with Conex Bisnis
Solutions
Mapped to Conex features
Hours & closure dates per branch
Set opening hours and temporary closures for each branch.
Multi-branch & franchiseProducts per branch
One catalog for all, with availability per branch.
Catalog & ordering optionsDelivery fees per branch
Delivery zones and rates for each branch.
Orders & couriersStaff per branch
Register staff with their job titles at each branch, and limit their access if needed.
Team, contacts & broadcastsNearest branch in Conex AI
Conex AI in the customer app picks the nearest matching branch.
Conex AIDeactivate a branch
Deactivate a branch temporarily, or change the main branch.
Multi-branch & franchiseSample flow
From the first chat to completion
Illustrated flow with sample data.
- 1
Add a branch with its address and map pin
- 2
Set hours, products, and delivery zones per branch
- 3
Register staff to their branch and limit their access
- 4
Customers on Conex are directed to the nearest branch
Illustration with sample data
Get started in 15 minutes
Setup checklist
Real steps in the business.conex.chat dashboard.
- Register at business.conex.chat with your WhatsApp number, choose your business category, then fill in the name, address, and map pin.
- Add branches in Profil Bisnis › Cabang (Business profile › Branches), then set which products are available at each branch.
- Set opening hours for each day, including holidays, in Profil Bisnis (Business profile).
- Set up delivery zones and invite couriers in the Kurir (Couriers) menu.
- Invite staff in the Tim & Peran (Team & Roles) menu, then share the invite link via WhatsApp.
- Limit staff access per branch in the staff settings if needed.
Features by plan
What you get on Free and Pro
No quota numbers here; each plan's quota is shown in the Paket & Kuota (Plans & Quotas) menu.
Free No time limit
Pro Everything in Free, plus
Pro Rp149.000/month or Rp1.490.000/year. Compare plans
Good to know
- Teams & branchesInbox teams/divisions aren't tied to branches yet. Staff access can be limited by branch.
- Bots & branchesThe inbox bot answers using the main branch's data. Choosing the nearest branch happens in Conex AI in the customer app.
FAQ
Branch manager FAQ
Can inbox teams be set up per branch?
Inbox teams/divisions aren't tied to branches yet. Staff can be registered per branch, and their access can be limited to their branch.
Does the bot answer based on the branch?
The inbox bot answers using the main branch's data. Add each branch's info to the bot's knowledge if needed.
Can prices differ by branch?
Not yet. The catalog and prices are the same for all branches, while availability is set per branch.
Related solutions
See it from another angle
Multi-branch & franchise
Branches within one business, or several businesses under one account.
See solution TeamsBusiness owners
Daily summaries, order reports, Bos AI, roles & permissions.
See solution IndustriesSalons & barbershops
Appointments with a choice of staff and open time slots.
See solution TeamsOperations
Orders & bookings in one list, your own couriers, stock, reports.
See solutionTry Conex Bisnis as a branch manager
Register for free with your WhatsApp number, then follow the checklist above. Upgrade to Pro anytime.