Ordering options
Every product gets the right way to order
Not every product or service sells the same way. Some are bought outright, some need a price quote first, and some are ordered before stock arrives. Set ordering options per item, choose defaults for new items, and pick the service methods you offer.
- Plan
- Free
- In the dashboard
- Produk & Jasa (Products & Services) · Profil Bisnis › Kategori & layanan (Business profile › Categories & services)
- Group
- Sales & Orders
Illustration with sample data
What it is
Ordering & service options
Settings that decide which buttons customers see on each product and service in your business profile.
Who it's for
- Stores selling fixed-price items alongside items that need a quote.
- Boutiques or makers that take orders before stock is available.
- Service businesses that serve customers at their premises or at the customer's place.
What you get
Ordering options & service methods in Conex Bisnis
Direct order
Customers add items to the cart or pick a booking slot without waiting for a quote.
Request a quote
Items are marked "Bisa nego" (Negotiable) or "Wajib penawaran" (Quote required) so customers request a price first.
Pre-order
Goods only: ready in a set number of days, quota, closing date, and notes, either when out of stock or always.
Default ordering options
Set ordering options for new products and services, separately for goods and services.
Change many at once
Select several items, then apply new ordering options after previewing the changes.
Service options
Pickup, delivery, at your premises, or a visit to the customer's location.
Good to know
- Pre-orderPre-orders with a deposit will use online payments, coming soon for verified businesses.
- ServicesServices don't use pre-orders; they use scheduled booking.
How it works
Step by step in the dashboard
Menu names match business.conex.chat (in Indonesian).
- 1
Open the default settings
Go to Profil Bisnis › Kategori & layanan › Cara pesan bawaan (Business Profile › Categories & services › Default ordering options), then tap Atur (Set up).
- 2
Choose ordering options
Tick Langsung order/booking (Direct order/booking), Minta penawaran (Request a quote), or Pre-order for products (goods) and services.
- 3
Fill in pre-order details
For pre-order goods, enter how many days until ready, the quota, closing date, and notes.
- 4
Apply to existing items
Tap "Terapkan ke semua" (Apply to all), check the preview, then confirm.
- 5
Fine-tune per item
In Produk & Jasa (Products & Services), change the ordering options for items that differ from the default.
Key settings
- Default ordering options
- Applies to new products and services; can be reset to the Conex defaults.
- Pre-order
- Pre-order only when out of stock or always, lead time, quota, and closing date.
- Service options
- At your premises, at the customer's place, and delivery, set in your business profile.
- Scheduled service types
- Bookings, appointments, rooms, or rental units are marked with a badge in the product list.
Limits & rules
- At least one ordering option
- Every item must have at least one active ordering option.
- Pre-orders for goods only
- The pre-order option is locked for services.
- Pre-order deposits
- Waiting on online payments, coming soon.
- Catalog permission
- Only roles with permission to edit the catalog can save changes.
Use cases
Used across many businesses
Fashion & boutiques
Ready-to-wear collections are sold directly, while new collections open as pre-orders with a quota and closing date.
Fashion & boutique solutionsRetail shops
Retail items are bought directly through the cart, while large items are marked "Bisa nego" (Negotiable) so customers can request a price.
Shop & retail solutionElectronics repair
Repairs are taken in-store or via a technician visit, and services whose cost depends on the damage are set to quote required.
Electronics & gadget repair solutionsIntegration with other features
Works together with other features
Problems it solves
This feature helps when…
FAQ
Questions about ordering options & service methods
Can one item have more than one ordering option?
Yes. Choose one or several at once, for example direct order plus negotiable. At least one ordering option must be active.
What's the difference between "Bisa nego" (Negotiable) and "Wajib penawaran" (Quote required)?
"Bisa nego" (Negotiable) means customers can order right away or request a quote. "Wajib penawaran" (Quote required) means customers must request a quote first.
Can services be pre-ordered?
No. Pre-orders are for goods only. Services use scheduled booking.
How do I change the ordering options for all items at once?
Use "Terapkan ke semua" (Apply to all) in Cara pesan bawaan (Default ordering options) or the bulk action in Produk & Jasa (Products & Services). Before you apply, a preview shows how many items will change, are already the same, or will be skipped.
What are service methods?
How an order is fulfilled: pickup, delivery, at your premises, or a visit to the customer's location. These options are also used when you put together a quote.
Who can change ordering options?
Members with permission to edit the catalog. Other members can only view them.
Related
Related features & solutions
Catalog & ordering options
Products, services, variants, and promos with ordering options that fit your business type.
Learn more FreeRequests & quotes
Receive requests from Conex users, send quotes, negotiate, and turn them into orders.
Learn more FreeBookings & reservations
Service schedules, staff appointments, room reservations, unit rentals.
Learn more NeedsSelling & checkout in chat
Catalog, cart, vouchers, quotes that become orders.
See solutionTry Conex Bisnis for free
Register with your WhatsApp number, fill in your profile, and start receiving chats today.
