Salons & barbershops
A full schedule, with no double bookings
Customers choose the service, their favorite stylist (or anyone), then a time slot that's genuinely free. No more matching schedules one chat at a time.
Listed in the Conex app under the Beauty category.
- Salons & barbershops
Illustration with sample data
Real challenges
What often happens without a system
Double bookings
Two customers book the same stylist at the same time.
Asking for slots via chat
Admins have to check and reply with open times one by one.
Last-minute cancellations
Without clear rules, cancellations and schedule changes are hard to manage.
Before vs after
What changes with Conex Bisnis
Solutions
Mapped to Conex features
Appointments & staff
Timed services with a choice of staff and time. Only open slots can be selected.
Catalog & ordering optionsRescheduling & cancellations
Rescheduling rules and the cancellation policy are shown before customers book.
All the way to checkoutMultiple branches
Customers choose a branch first, then the staff member and time.
Get found by buyersPromos & vouchers
Service discounts and vouchers for new or specific customers.
Catalog & ordering optionsAI bot answers price & service questions
Service prices, durations, and opening hours are answered by the bot from your salon's knowledge.
Answered by AIOne inbox
Chats from Conex and WhatsApp are answered by the same team.
OmnichannelBusiness features prepared for this business type
- Appointments & staff
- Discounts, promos & vouchers
- Multi-branch
- KasirXpert & Halobengkel integration
Can be turned on or off anytime in the Fitur Bisnis (Business features) menu.
From the customer's side
How customers find you and order
Your business shows up in the Conex app, where people search, ask, and order through chat.
Browse & reviews
Customers find salons nearby through the Beauty category, complete with photo reviews.
Explore businesses & productsBook staff & time
Choose a branch, staff member, date, and open time, then reschedule if something comes up.
Order & bookStatus & promos
Followers see your latest promos in Status for 24 hours.
Explore businesses & productsSample flow
From the first chat to completion
Illustrated flow with sample data.
- 1
The customer finds the salon and browses its services
- 2
The customer chooses an available staff member and time
- 3
The appointment goes into the staff member's schedule
- 4
The customer comes in, then leaves a review
Choose staff
Sat, Oct 24
Illustration with sample data
Get started in 15 minutes
Setup checklist
Real steps in the business.conex.chat dashboard.
- Register at business.conex.chat with your WhatsApp number, choose your business category, then fill in the name, address, and map pin.
- In the Fitur Bisnis (Business features) menu, turn on Janji temu & staf (Appointments & staff), then set up services, durations, and staff schedules.
- Add products or services in the Produk & Jasa (Products & Services) menu, with photos, prices, and variants.
- Set opening hours for each day, including holidays, in Profil Bisnis (Business profile).
- Post your first Status, such as a promo or today's menu, for your followers.
- Open Integrasi › Kanal chat (Integrations › Chat channels), choose WhatsApp, then scan the QR code from your phone or enter the 8-letter code.
Features by plan
What you get on Free and Pro
No quota numbers here; each plan's quota is shown in the Paket & Kuota (Plans & Quotas) menu.
Free No time limit
- Conex Chat & WhatsApp inbox
- WhatsApp via QR scan (up to 2 numbers on Free)
- AI bot with business knowledge
- Public profile & catalog on Conex and Google
- Appointments with a choice of staff
- Discounts, promos & targeted vouchers
- 24-hour Business Status for followers
- Multi-branch & per-branch availability
- Reviews & followers
Pro Everything in Free, plus
Pro Rp149.000/month or Rp1.490.000/year. Compare plans
Good to know
- PaymentFor now, payment is made in person. Online payment (QRIS, virtual accounts, e-wallets) is coming soon for verified businesses.
- MembershipsThere's no membership or customer subscription feature yet. You can record member status using labels and custom contact fields.
FAQ
Questions about salons & barbershops
Can customers choose a specific stylist?
Yes. Customers choose a specific staff member or "anyone," then an open time slot for that person.
What if a customer wants to reschedule?
Customers request a new time from the order page according to your rules, and you approve it.
Do I have to offer online booking?
No. You can choose not to offer online booking and keep serving customers through chat.
Related solutions
See it from another angle
Bookings & appointments from chat
Service schedules, staff appointments, room reservations & unit rentals.
See solution NeedsCustomer follow-up & retention
Reminders, automatic follow-ups, recurring messages, vouchers for returning customers.
See solution IndustriesGyms & fitness
Trainer sessions & scheduled classes, with class schedules via Status.
See solution Business sizeMulti-branch & franchise
Branches within one business, or several businesses under one account.
See solutionTry Conex Bisnis for salons & barbershops
Register for free with your WhatsApp number, then follow the checklist above. Upgrade to Pro anytime.
